They told me my car will be ready in 5 hours, and that they'll call when it's ready. The didn't call nor did they know where they parked my car. I called 6 hours later and had to ask if it was ready as it was so busy there,& there isn't a place to park the cars when done with working in them so they park it at the restaurant next door or down the street a bit.
Went there today to get prices for new set of tires. They have two guys only and most of there time was on the phone. I stood in line for almost 30 minutes and only two people had been helped. I left and went across the street to Belle Tire got waits on right away was there for about ten minutes. Getting my tires there. Also sent my son to Value tires we all got great service and prices. Never never will I go back to Discount tire. They should take a basic business course.
These guys are super professional! Great service. I was able to just drop my car off in the morning and they called me that afternoon when it was ready to pick up. I always do my tire business here! Highly recommend this place!
Been here 1 hr 35 minutes so far nothing has been done. Went to the counter asked if they lost my work order? They looked dazed and I commented the showroom had been filled and emptied of customers twice since I walked in. No answers. Nice and polite but clueless would be being kind. I have been a loyal Discount customer for over 30 years. Sad state of affairs at this branch.
This place is very under staffed all the time and the wait time is always more than any other tire shop. I went to Budget and place was packed and I was in and out in minutes.
I used to come here and tried giving them another chance but never again. A. They told me to come in to check my tires real quick and be good to go *Key Word Real Quick* I get there and Jim (Who's the only guy I like dealing with because he's patient and goes above and beyond and can do multiple things at once) then he tells me my issues but tells me it's a 3 hour wait where on the phone *Real Quick*
They do a good job
If u want to get in right away u need to make an appointment
But they are the busiest tire place iver ever been to
You only come here if you need a tire or screw taken out because it's free. If you buy tires go-to Budget Tire or Tazmania Tire they're always cheaper than this place.
Discount Tire Store Okemos Mi is a US Car Repair based in Meridian Charter Township, Michigan. Discount Tire Store Okemos Mi is located at 2060 W Grand River Ave, Okemos, MI 48864, USA.
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